INN at 2920 Policies and Terms

 

 

 

 

RESERVATIONS

  • To guarantee your reservation, a valid credit card number and information, or full reservation deposit by check is required
  • A confirmation email will be sent as soon as a reservation is processed, usually within 24 hours
  • During special events, holidays, and on most weekends, we may require a two-night minimum stay and deny discount requests

PAYMENT / DEPOSIT

  • Full payment is due upon Reservation confirmation using the Credit Card details you provide at the time of Booking. A valid credit card is required for cash payments to secure a reservation.
  • We accept Visa, MasterCard and Discover. Cash payments upon arrival are also accepted, with an additional $100 refundable deposit. We do not accept American Express or personal checks upon arrival.
  • If your credit card is declined for any reason and we are unable to contact you, we will release your room(s) immediately and send you an email cancellation notice
  • GIFT CARDS and GIFT CERTIFICATES: No Discounts or Special Rates apply when paying any portion of a reservation with a Gift Card or Gift Certificate; the regular daily rate for each night will apply
  • Non-refundable deposits are required for reservations of 7 or more days. Minimum deposit is equivalent to three (3) nights
  • Rates do not include city and state taxes (currently 15.5% total) and are subject to change without notice 

CANCELLATIONS / CHANGES

  • Due to the size and nature of our business, cancellations have a significant impact on our operations
    Cancellations must be made at least 15 days prior to your schedules date of arrival to avoid any penalties*
  • Cancellations occurring less than 15 days prior to the arrival date:
    • Will be charged a non-refundable cancellation fee equal to 50% of the total reservation charges (per room). The balance of your deposit will be refunded less this charge. A detailed email a cancellation confirmation/receipt will be sent
    • If, due to unforeseen circumstances you must reschedule your stay for a date within 30 days of your original booking, there will be no charge for the re-booking**; however, you will be responsible for the any additional charges based on the rates of the rescheduled dates. **Subject to availability
  • Cancellations made within 5 days of arrival will be charged the FULL reservation charge (per room); there will be no refund of the reservation deposit
  • In the unlikely event of a "no-show," the FULL reservation charge will non-refundable; there will be no refund of any reservation deposit(s)
    *For groups or reservations of three or more rooms, a 30-day cancellation policy is required; full payment will be due prior to arrival based on circumstances and arrangements with management, regardless of whether reservations are guaranteed by a single payer or individual guests; we gladly welcome groups, but recommended that you consult us prior to making group reservations

REGISTRATION / ARRIVAL

  • Check In Time is between 3:00 and 5:00PM. Arrangements for later arrivals can be easily accommodated with notice
  • Occasionally, we may not be able to provide a requested room based on managing reservations. In such cases, an equivalent room or a complimentary upgrade will be provided
  • Guests are responsible for the full length of the reservation, regardless of the actual number of nights spent at the Inn
  • Guests are responsible for any property damages that are a direct result of their own negligence. Incidental charges will be applied to your credit card
  • Check Out Time is 11:00 AM
  • Maximum per room occupancy: 2 (only registered overnight guests may remain on property after 10PM)

FOR YOUR INFORMATION

  • We maintain a strict no smoking policy throughout our entire INN. Therefore, our lodging is not recommended for smokers. If a guest chooses to smoke in their room, we will ask them to leave and will charge them a $250 fee, in addition to room charges, to cover our lost revenue while we replace bedding and window dressings in the room
  • We are unable to accommodate children under the age of 13 or pets. Well-behaved children over 13 are welcome
  • PARKING is available on-street in the vicinity of the INN. All parking is FREE, unrestricted, and first-come-first-served. For your convenience, there is a 10-minute Passenger Loading Zone next to our front door for unloading luggage and checking-in. Please do not block traffic lanes when loading and unloading. No off-street parking available
  • The INN does not have an elevator, so our lodging is not recommended for those unable to use stairs. Our Gato Casa suite is located on the first floor, however breakfast is served in the dining room on the second floor
  • The use of candles is prohibited in Guest Rooms. Realistic battery candles are available upon request
  • Lost and Found: INN at 2920 is not responsible for items left on property after departure. If found, we will hold items for up to 72 hours and will return items only if requested. Shipping fees will be charged, if necessary.

 

INN at 2920 Bed and Breakfast in Baltimore provides a Distinctively Contemporary Setting for leisure and business travelers! INN at 2920's location along with it's unique comfort and style allows guests to feel at home and enjoy their experience.

 

INN at 2920 is ideally located in downtown Baltimore, just steps from O'Donnell Square in Canton, with an array of restaurants, pubs, and cafes. Only minutes to Fells Point, Inner Harbor, Johns Hopkins, and the Orioles, Ravens, and Convention Center.

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